:root {
    --support-navy: #071426;
    --support-navy-soft: #14233a;
    --support-gold: #b88a35;
    --support-yellow: #b88a35;
    --support-yellow-light: #d8b66f;
    --support-cream: #f3f1eb;
    --support-surface: #ffffff;
    --support-background: #fbfaf7;
    --support-border: rgba(7, 17, 32, 0.10);
    --support-border-light: #eceff3;
    --support-text: #071426;
    --support-muted: #667085;
    --support-success: #16884b;
    --support-danger: #c82c36;
    --support-shadow: 0 16px 42px rgba(7, 17, 32, 0.06);
}

* {
    box-sizing: border-box;
}

.support-page {
    color: var(--support-text);
    background: #fbfaf7;
}

.support-page svg {
    width: 1em;
    height: 1em;
    fill: none;
    stroke: currentColor;
    stroke-width: 1.8;
    stroke-linecap: round;
    stroke-linejoin: round;
}

.support-container {
    width: min(1380px, calc(100% - 64px));
    margin: 0 auto;
}

.support-breadcrumb {
    min-height: 68px;
    display: flex;
    align-items: center;
    gap: 9px;
    color: #7b8492;
    font-size: 13px;
    font-weight: 600;
}

.support-breadcrumb a,
.support-breadcrumb span {
    color: inherit;
    text-decoration: none;
}

.support-breadcrumb a:hover {
    color: var(--support-gold);
}

.support-breadcrumb svg {
    width: 15px;
    height: 15px;
    stroke-width: 2;
}

/* =========================================================
   PAGE PUBLIQUE
========================================================= */

.support-public-hero {
    position: relative;
    min-height: 520px;
    overflow: hidden;
    border-bottom: 1px solid #f0ede7;
    background:
        radial-gradient(
            circle at 86% 45%,
            rgba(248, 185, 0, 0.12),
            transparent 28%
        ),
        linear-gradient(
            100deg,
            #ffffff 0%,
            #ffffff 62%,
            #fffbf2 100%
        );
}

.support-public-hero::after {
    content: "";
    position: absolute;
    top: 130px;
    right: 5%;
    width: 420px;
    height: 260px;
    opacity: 0.45;
    pointer-events: none;
    background-image:
        radial-gradient(
            circle,
            rgba(217, 154, 19, 0.35) 1.5px,
            transparent 1.5px
        );
    background-size: 18px 18px;
    mask-image: linear-gradient(
        90deg,
        transparent,
        #000 35%,
        #000 70%,
        transparent
    );
}

.support-hero-content {
    position: relative;
    z-index: 1;
    max-width: 880px;
    padding: 24px 0 76px;
}

.support-eyebrow {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    color: var(--support-gold);
    font-size: 13px;
    font-weight: 900;
    letter-spacing: 0.08em;
}

.support-eyebrow::before {
    content: "";
    width: 26px;
    height: 3px;
    border-radius: 999px;
    background: linear-gradient(
        90deg,
        var(--support-yellow),
        var(--support-gold)
    );
}

.support-hero-content h1 {
    max-width: 850px;
    margin: 16px 0 20px;
    color: var(--support-navy);
    font-size: clamp(42px, 5vw, 66px);
    line-height: 1.03;
    letter-spacing: -0.055em;
}

.support-hero-content h1 span {
    display: block;
}

.support-hero-description {
    max-width: 770px;
    margin: 0;
    color: #334155;
    font-size: 18px;
    font-weight: 500;
    line-height: 1.72;
}

.support-benefits {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    margin-top: 52px;
}

.support-benefit {
    min-height: 90px;
    display: flex;
    align-items: center;
    gap: 16px;
    padding: 8px 28px;
    border-right: 1px solid #eadfbe;
}

.support-benefit:first-child {
    padding-left: 0;
}

.support-benefit:last-child {
    border-right: 0;
}

.support-benefit-icon {
    flex: 0 0 auto;
    width: 50px;
    height: 50px;
    display: grid;
    place-items: center;
    color: var(--support-gold);
}

.support-benefit-icon svg {
    width: 42px;
    height: 42px;
    stroke-width: 1.65;
}

.support-benefit strong,
.support-benefit small {
    display: block;
}

.support-benefit strong {
    color: var(--support-navy);
    font-size: 15px;
    line-height: 1.4;
}

.support-benefit small {
    margin-top: 4px;
    color: var(--support-muted);
    font-size: 13px;
    line-height: 1.4;
}

.support-process {
    padding: 72px 0 54px;
    background: #ffffff;
}

.support-section-heading {
    max-width: 780px;
    margin: 0 auto 42px;
    text-align: center;
}

.support-section-heading > span {
    display: block;
    margin-bottom: 9px;
    color: var(--support-gold);
    font-size: 12px;
    font-weight: 900;
    letter-spacing: 0.1em;
}

.support-section-heading h2 {
    margin: 0;
    color: var(--support-navy);
    font-size: clamp(30px, 3vw, 38px);
    line-height: 1.15;
    letter-spacing: -0.035em;
}

.support-section-heading p {
    margin: 13px auto 0;
    color: var(--support-muted);
    font-size: 15px;
    line-height: 1.65;
}

.support-steps {
    display: grid;
    grid-template-columns:
        minmax(0, 1fr) 38px
        minmax(0, 1fr) 38px
        minmax(0, 1fr) 38px
        minmax(0, 1fr) 38px
        minmax(0, 1fr);
    align-items: center;
}

.support-step {
    position: relative;
    min-height: 278px;
    padding: 46px 24px 28px;
    text-align: center;
    border: 1px solid var(--support-border);
    border-radius: 12px;
    background: #ffffff;
    box-shadow: 0 12px 32px rgba(15, 23, 42, 0.045);
}

.support-step-number {
    position: absolute;
    top: -18px;
    left: 50%;
    width: 37px;
    height: 37px;
    display: grid;
    place-items: center;
    transform: translateX(-50%);
    border: 3px solid #ffffff;
    border-radius: 50%;
    color: #ffffff;
    background: linear-gradient(
        180deg,
        var(--support-yellow-light),
        var(--support-gold)
    );
    box-shadow: 0 6px 14px rgba(217, 154, 19, 0.25);
    font-size: 14px;
    font-weight: 900;
}

.support-step-icon {
    width: 64px;
    height: 64px;
    display: grid;
    place-items: center;
    margin: 0 auto;
    color: var(--support-gold);
}

.support-step-icon svg {
    width: 52px;
    height: 52px;
    stroke-width: 1.55;
}

.support-step h3 {
    min-height: 44px;
    margin: 18px 0 9px;
    color: var(--support-navy);
    font-size: 15px;
    line-height: 1.4;
}

.support-step p {
    margin: 0;
    color: var(--support-muted);
    font-size: 13px;
    line-height: 1.65;
}

.support-step-arrow {
    display: grid;
    place-items: center;
    color: var(--support-gold);
}

.support-step-arrow svg {
    width: 25px;
    height: 25px;
    stroke-width: 1.9;
}

.support-why {
    padding: 14px 0 38px;
    background: #ffffff;
}

.support-why-panel {
    padding: 46px 48px 38px;
    border: 1px solid var(--support-border);
    border-radius: 14px;
    background:
        radial-gradient(
            circle at 90% 10%,
            rgba(248, 185, 0, 0.08),
            transparent 25%
        ),
        linear-gradient(110deg, #ffffff, #fffcf5);
    box-shadow: 0 16px 42px rgba(15, 23, 42, 0.045);
}

.support-why-panel .support-section-heading {
    margin-bottom: 32px;
}

.support-why-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
}

.support-why-grid article {
    min-height: 128px;
    display: flex;
    gap: 15px;
    padding: 8px 30px;
    border-right: 1px solid #ece5d7;
}

.support-why-grid article:first-child {
    padding-left: 0;
}

.support-why-grid article:last-child {
    padding-right: 0;
    border-right: 0;
}

.support-why-grid article > span {
    flex: 0 0 auto;
    width: 43px;
    height: 43px;
    display: grid;
    place-items: center;
    color: var(--support-gold);
}

.support-why-grid article > span svg {
    width: 38px;
    height: 38px;
    stroke-width: 1.55;
}

.support-why-grid strong {
    display: block;
    color: var(--support-navy);
    font-size: 14px;
    line-height: 1.45;
}

.support-why-grid p {
    margin: 7px 0 0;
    color: var(--support-muted);
    font-size: 13px;
    line-height: 1.6;
}

.support-outline-button {
    width: fit-content;
    min-height: 48px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 14px;
    margin-top: 20px;
    padding: 0 19px;
    border: 1px solid var(--support-gold);
    border-radius: 8px;
    color: #b97900;
    background: #ffffff;
    text-decoration: none;
    font-size: 13px;
    font-weight: 900;
    transition:
        transform 0.2s ease,
        color 0.2s ease,
        background 0.2s ease;
}

.support-outline-button svg {
    width: 19px;
    height: 19px;
}

.support-outline-button:hover {
    transform: translateY(-2px);
    color: #ffffff;
    background: var(--support-gold);
}

.support-help {
    padding: 0 0 62px;
    background: #ffffff;
}

.support-help-panel {
    min-height: 166px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 34px;
    padding: 28px 38px;
    overflow: hidden;
    border-radius: 14px;
    background:
        radial-gradient(
            circle at 50% 110%,
            rgba(255, 255, 255, 0.24),
            transparent 42%
        ),
        linear-gradient(
            135deg,
            #f2a900,
            #ffc400 55%,
            #ffd02c
        );
}

.support-help-copy {
    display: flex;
    align-items: center;
    gap: 22px;
}

.support-help-icon {
    flex: 0 0 auto;
    width: 78px;
    height: 78px;
    display: grid;
    place-items: center;
    border-radius: 16px;
    color: var(--support-gold);
    background: #ffffff;
    box-shadow: 0 12px 30px rgba(105, 68, 0, 0.12);
}

.support-help-icon svg {
    width: 44px;
    height: 44px;
    stroke-width: 1.55;
}

.support-help-copy h2 {
    margin: 0;
    color: var(--support-navy);
    font-size: 27px;
    line-height: 1.18;
    letter-spacing: -0.03em;
}

.support-help-copy p {
    margin: 8px 0 0;
    color: #3f3420;
    font-size: 14px;
    line-height: 1.55;
}

.support-help-action {
    width: min(540px, 48%);
    min-height: 96px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 20px;
    padding: 20px 28px;
    border-radius: 12px;
    color: var(--support-navy);
    background: #ffffff;
    text-decoration: none;
    box-shadow: 0 15px 35px rgba(105, 68, 0, 0.12);
    transition:
        transform 0.2s ease,
        box-shadow 0.2s ease;
}

.support-help-action:hover {
    transform: translateY(-3px);
    box-shadow: 0 20px 42px rgba(105, 68, 0, 0.18);
}

.support-help-action span {
    min-width: 0;
}

.support-help-action strong,
.support-help-action small {
    display: block;
}

.support-help-action strong {
    color: var(--support-navy);
    font-size: 20px;
    line-height: 1.3;
}

.support-help-action small {
    margin-top: 5px;
    color: var(--support-muted);
    font-size: 13px;
    line-height: 1.4;
}

.support-help-action > svg {
    flex: 0 0 auto;
    width: 30px;
    height: 30px;
    stroke-width: 1.7;
}

/* =========================================================
   ESPACE SAV CLIENT
========================================================= */

.support-account-page {
    min-height: 100vh;
    padding-bottom: 76px;
    background: var(--support-background);
}

.support-account-heading {
    display: flex;
    align-items: flex-end;
    justify-content: space-between;
    gap: 24px;
    margin: 6px 0 26px;
}

.support-account-heading h1 {
    margin: 10px 0 7px;
    color: var(--support-navy);
    font-size: clamp(34px, 4vw, 46px);
    line-height: 1.05;
    letter-spacing: -0.045em;
}

.support-account-heading p {
    margin: 0;
    color: var(--support-muted);
    font-size: 15px;
    line-height: 1.55;
}

.support-back-link {
    min-height: 44px;
    display: inline-flex;
    align-items: center;
    gap: 9px;
    padding: 0 15px;
    border: 1px solid var(--support-border);
    border-radius: 8px;
    color: var(--support-navy);
    background: #ffffff;
    text-decoration: none;
    font-size: 13px;
    font-weight: 800;
}

.support-back-link svg {
    width: 18px;
    height: 18px;
}

.support-alert {
    min-height: 54px;
    display: flex;
    align-items: center;
    gap: 12px;
    margin-bottom: 18px;
    padding: 13px 17px;
    border: 1px solid transparent;
    border-radius: 9px;
    font-size: 14px;
    font-weight: 700;
}

.support-alert svg {
    flex: 0 0 auto;
    width: 23px;
    height: 23px;
}

.support-alert-success {
    border-color: #bee7cd;
    color: #13763f;
    background: #ecf9f1;
}

.support-alert-error {
    border-color: #f1c2c6;
    color: #aa222c;
    background: #fff1f2;
}

.support-dashboard-grid {
    display: grid;
    grid-template-columns: minmax(330px, 0.72fr) minmax(0, 1.28fr);
    gap: 22px;
    align-items: start;
}

.support-left-column,
.support-right-column {
    min-width: 0;
    display: flex;
    flex-direction: column;
    gap: 22px;
}

.support-card {
    min-width: 0;
    padding: 24px;
    border: 1px solid #e6e6e2;
    border-radius: 12px;
    background: #ffffff;
    box-shadow: 0 10px 30px rgba(15, 23, 42, 0.045);
}

.support-card-heading {
    display: flex;
    align-items: center;
    gap: 11px;
    margin-bottom: 22px;
}

.support-card-heading > div {
    min-width: 0;
}

.support-card-heading h2 {
    margin: 0;
    color: var(--support-navy);
    font-size: 15px;
    line-height: 1.35;
    text-transform: uppercase;
    letter-spacing: -0.01em;
}

.support-card-heading p {
    margin: 5px 0 0;
    color: var(--support-muted);
    font-size: 13px;
    line-height: 1.5;
}

.support-card-icon {
    flex: 0 0 auto;
    width: 27px;
    height: 27px;
    display: grid;
    place-items: center;
    color: var(--support-gold);
}

.support-card-icon svg {
    width: 23px;
    height: 23px;
}

.support-client-identity {
    display: flex;
    align-items: center;
    gap: 17px;
    padding-bottom: 21px;
    border-bottom: 1px solid var(--support-border-light);
}

.support-client-avatar {
    flex: 0 0 auto;
    width: 76px;
    height: 76px;
    display: grid;
    place-items: center;
    border: 1px solid #e8ecf1;
    border-radius: 50%;
    color: var(--support-navy);
    background: linear-gradient(145deg, #f8fafc, #e9edf3);
    font-size: 22px;
    font-weight: 900;
}

.support-client-identity h3 {
    margin: 0 0 6px;
    color: var(--support-navy);
    font-size: 21px;
    line-height: 1.3;
}

.support-client-identity p {
    margin: 0;
    color: var(--support-muted);
    font-size: 13px;
    line-height: 1.4;
}

.support-client-identity p strong {
    color: var(--support-gold);
}

.support-client-details {
    display: grid;
    gap: 13px;
    padding: 20px 0;
}

.support-client-details > div {
    display: flex;
    align-items: center;
    gap: 12px;
}

.support-client-details > div > span {
    flex: 0 0 auto;
    width: 33px;
    height: 33px;
    display: grid;
    place-items: center;
    border-radius: 8px;
    color: var(--support-muted);
    background: #f7f8fa;
}

.support-client-details svg {
    width: 18px;
    height: 18px;
}

.support-client-details small,
.support-client-details strong {
    display: block;
}

.support-client-details small {
    color: var(--support-muted);
    font-size: 11px;
    line-height: 1.3;
}

.support-client-details strong {
    margin-top: 2px;
    overflow-wrap: anywhere;
    color: var(--support-navy);
    font-size: 13px;
    line-height: 1.4;
}

.support-installed-product {
    padding-top: 19px;
    border-top: 1px solid var(--support-border-light);
}

.support-installed-label {
    display: block;
    margin-bottom: 14px;
    color: var(--support-navy);
    font-size: 12px;
    font-weight: 900;
    text-transform: uppercase;
}

.support-product-content {
    display: grid;
    grid-template-columns: 134px minmax(0, 1fr);
    gap: 17px;
}

.support-product-image {
    min-height: 126px;
    display: grid;
    place-items: center;
    overflow: hidden;
    border: 1px solid #edf0f3;
    border-radius: 9px;
    background: #fafafa;
}

.support-product-image img {
    width: 100%;
    height: 126px;
    display: block;
    object-fit: contain;
}

.support-product-info h3 {
    margin: 0 0 5px;
    color: var(--support-navy);
    font-size: 16px;
    line-height: 1.35;
}

.support-product-info > p {
    margin: 0 0 13px;
    color: var(--support-gold);
    font-size: 12px;
    font-weight: 800;
}

.support-product-info dl {
    display: grid;
    gap: 9px;
    margin: 0;
}

.support-product-info dl > div {
    display: grid;
    grid-template-columns: 1fr auto;
    gap: 12px;
}

.support-product-info dt {
    color: var(--support-muted);
    font-size: 11px;
}

.support-product-info dd {
    margin: 0;
    color: var(--support-navy);
    font-size: 11px;
    font-weight: 800;
    text-align: right;
}

.support-empty-state {
    display: flex;
    gap: 13px;
    padding: 17px;
    border: 1px solid #ebeef2;
    border-radius: 9px;
    background: #f8f9fb;
}

.support-empty-state > span {
    flex: 0 0 auto;
    width: 38px;
    height: 38px;
    display: grid;
    place-items: center;
    border-radius: 8px;
    color: var(--support-gold);
    background: #ffffff;
}

.support-empty-state svg {
    width: 21px;
    height: 21px;
}

.support-empty-state strong {
    display: block;
    color: var(--support-navy);
    font-size: 13px;
}

.support-empty-state p {
    margin: 5px 0 0;
    color: var(--support-muted);
    font-size: 12px;
    line-height: 1.55;
}

.support-empty-state-small {
    align-items: center;
}

.support-history-list {
    position: relative;
}

.support-history-row {
    position: relative;
    min-height: 76px;
    display: grid;
    grid-template-columns: 26px minmax(0, 1fr);
    gap: 11px;
}

.support-history-row:last-child {
    min-height: 57px;
}

.support-history-line {
    position: absolute;
    top: 25px;
    bottom: -3px;
    left: 12px;
    width: 1px;
    background: #e5e8ec;
}

.support-history-row:last-child .support-history-line {
    display: none;
}

.support-history-dot {
    position: relative;
    z-index: 1;
    width: 25px;
    height: 25px;
    display: grid;
    place-items: center;
    border: 4px solid #ffffff;
    border-radius: 50%;
    color: #ffffff;
    background: #a8afb9;
    box-shadow: 0 0 0 1px #e4e7eb;
}

.support-history-dot svg {
    width: 13px;
    height: 13px;
    stroke-width: 2.2;
}

.support-history-dot.pending,
.support-history-dot.planned {
    background: #f2b300;
}

.support-history-dot.in_progress {
    background: #2d75d5;
}

.support-history-dot.completed {
    background: #1f9d58;
}

.support-history-dot.cancelled {
    background: #9ba2ac;
}

.support-history-content {
    min-width: 0;
    display: grid;
    grid-template-columns: 76px minmax(0, 1fr) auto;
    gap: 11px;
    align-items: start;
    padding-top: 3px;
}

.support-history-content time {
    color: var(--support-muted);
    font-size: 11px;
    line-height: 1.5;
}

.support-history-content strong,
.support-history-content small {
    display: block;
}

.support-history-content strong {
    color: var(--support-navy);
    font-size: 12px;
    line-height: 1.4;
}

.support-history-content small {
    margin-top: 4px;
    color: var(--support-muted);
    font-size: 10px;
}

.support-status-badge,
.support-priority-badge {
    min-height: 25px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: fit-content;
    padding: 4px 9px;
    border-radius: 999px;
    font-size: 10px;
    font-weight: 900;
    white-space: nowrap;
}

.support-status-badge.pending {
    color: #1769aa;
    background: #e7f3ff;
}

.support-status-badge.planned {
    color: #9a6900;
    background: #fff1ca;
}

.support-status-badge.in_progress {
    color: #235fb5;
    background: #e8f0ff;
}

.support-status-badge.completed {
    color: #18753f;
    background: #e6f6eb;
}

.support-status-badge.cancelled {
    color: #656b74;
    background: #eeeeef;
}

.support-priority-badge.normal {
    color: #535b67;
    background: #f1f2f4;
}

.support-priority-badge.urgent {
    color: #c05b00;
    background: #fff0df;
}

.support-priority-badge.critical {
    color: #b6242e;
    background: #ffe8ea;
}

.support-form-warning {
    display: flex;
    align-items: flex-start;
    gap: 11px;
    margin-bottom: 18px;
    padding: 13px 14px;
    border: 1px solid #f3d59c;
    border-radius: 8px;
    color: #805600;
    background: #fff8e9;
}

.support-form-warning svg {
    flex: 0 0 auto;
    width: 20px;
    height: 20px;
}

.support-form-warning p {
    margin: 0;
    font-size: 12px;
    line-height: 1.55;
}

.support-form {
    display: flex;
    flex-direction: column;
    gap: 17px;
}

.support-form-grid {
    display: grid;
    gap: 14px;
}

.support-form-grid-three {
    grid-template-columns: repeat(3, minmax(0, 1fr));
}

.support-form-grid-attachments {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    align-items: stretch;
}

.support-field {
    min-width: 0;
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.support-field > span:first-child {
    color: var(--support-navy);
    font-size: 12px;
    font-weight: 900;
}

.support-field > span:first-child b {
    color: #d42b36;
}

.support-control {
    position: relative;
    display: block;
}

.support-control > svg {
    position: absolute;
    top: 50%;
    left: 13px;
    z-index: 1;
    width: 18px;
    height: 18px;
    transform: translateY(-50%);
    color: #8b94a2;
    pointer-events: none;
}

.support-form select,
.support-form textarea {
    width: 100%;
    border: 1px solid #dfe3e8;
    border-radius: 8px;
    outline: 0;
    color: var(--support-navy);
    background: #ffffff;
    font: inherit;
    transition:
        border-color 0.2s ease,
        box-shadow 0.2s ease;
}

.support-form select {
    height: 48px;
    padding: 0 38px 0 42px;
    appearance: auto;
    font-size: 12px;
    font-weight: 700;
}

.support-form textarea {
    min-height: 126px;
    padding: 14px;
    resize: vertical;
    font-size: 12px;
    line-height: 1.6;
}

.support-form select:focus,
.support-form textarea:focus {
    border-color: #d6a334;
    box-shadow: 0 0 0 3px rgba(217, 154, 19, 0.12);
}

.support-form select:disabled,
.support-form textarea:disabled,
.support-upload-box input:disabled + * {
    cursor: not-allowed;
}

.support-form select:disabled,
.support-form textarea:disabled {
    color: #98a0ab;
    background: #f5f6f7;
}

.support-upload-box {
    position: relative;
    min-height: 162px;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 7px;
    padding: 18px;
    overflow: hidden;
    border: 1px dashed #ccd2da;
    border-radius: 9px;
    text-align: center;
    cursor: pointer;
    background: #fcfcfc;
    transition:
        border-color 0.2s ease,
        background 0.2s ease;
}

.support-upload-box:hover {
    border-color: var(--support-gold);
    background: #fffaf0;
}

.support-upload-box input {
    position: absolute;
    inset: 0;
    width: 100%;
    height: 100%;
    opacity: 0;
    cursor: pointer;
}

.support-upload-icon {
    width: 38px;
    height: 38px;
    display: grid;
    place-items: center;
    color: #7c8591;
}

.support-upload-icon svg {
    width: 30px;
    height: 30px;
}

.support-upload-box strong {
    color: var(--support-navy);
    font-size: 12px;
}

.support-upload-box > span:last-child {
    color: var(--support-muted);
    font-size: 10px;
    line-height: 1.4;
}

.support-availability-field textarea {
    min-height: 162px;
}

.support-form-footer {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 18px;
    margin-top: 2px;
}

.support-form-footer p {
    max-width: 430px;
    display: flex;
    align-items: center;
    gap: 8px;
    margin: 0;
    color: var(--support-muted);
    font-size: 10px;
    line-height: 1.45;
}

.support-form-footer p svg {
    flex: 0 0 auto;
    width: 17px;
    height: 17px;
    color: var(--support-success);
}

.support-primary-button {
    min-height: 48px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 13px;
    padding: 0 23px;
    border: 0;
    border-radius: 7px;
    color: var(--support-navy);
    background: linear-gradient(
        180deg,
        #ffc900,
        #f1aa00
    );
    box-shadow: 0 9px 22px rgba(217, 154, 19, 0.2);
    font-size: 12px;
    font-weight: 900;
    cursor: pointer;
    transition:
        transform 0.2s ease,
        box-shadow 0.2s ease;
}

.support-primary-button svg {
    width: 19px;
    height: 19px;
}

.support-primary-button:hover:not(:disabled) {
    transform: translateY(-2px);
    box-shadow: 0 13px 28px rgba(217, 154, 19, 0.28);
}

.support-primary-button:disabled {
    opacity: 0.48;
    cursor: not-allowed;
    box-shadow: none;
}

.support-table-wrapper {
    overflow-x: auto;
}

.support-requests-table {
    width: 100%;
    min-width: 720px;
    border-collapse: collapse;
    color: var(--support-navy);
    font-size: 11px;
}

.support-requests-table th,
.support-requests-table td {
    padding: 13px 12px;
    border-bottom: 1px solid #eceef1;
    text-align: left;
    vertical-align: middle;
    white-space: nowrap;
}

.support-requests-table th {
    color: #4b5563;
    background: #f6f6f5;
    font-size: 10px;
    font-weight: 900;
}

.support-requests-table td strong {
    font-size: 11px;
}

.support-table-empty {
    min-height: 82px;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    color: var(--support-muted);
}

.support-table-empty svg {
    width: 23px;
    height: 23px;
}

/* =========================================================
   RESPONSIVE
========================================================= */

@media (max-width: 1250px) {
    .support-benefits {
        grid-template-columns: repeat(2, 1fr);
        gap: 22px 0;
    }

    .support-benefit:nth-child(2) {
        border-right: 0;
    }

    .support-benefit:nth-child(3) {
        padding-left: 0;
    }

    .support-steps {
        grid-template-columns: repeat(2, minmax(0, 1fr));
        gap: 28px;
    }

    .support-step-arrow {
        display: none;
    }

    .support-why-grid {
        grid-template-columns: repeat(2, 1fr);
        gap: 24px 0;
    }

    .support-why-grid article:nth-child(2) {
        border-right: 0;
    }

    .support-why-grid article:nth-child(3) {
        padding-left: 0;
    }

    .support-dashboard-grid {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 980px) {
    .support-help-panel {
        align-items: stretch;
        flex-direction: column;
    }

    .support-help-action {
        width: 100%;
    }

    .support-form-grid-three,
    .support-form-grid-attachments {
        grid-template-columns: 1fr;
    }

    .support-upload-box,
    .support-availability-field textarea {
        min-height: 140px;
    }
}

@media (max-width: 720px) {
    .support-container {
        width: min(100% - 28px, 1380px);
    }

    .support-public-hero {
        min-height: auto;
    }

    .support-public-hero::after {
        display: none;
    }

    .support-hero-content {
        padding: 10px 0 54px;
    }

    .support-hero-content h1 {
        font-size: 40px;
        line-height: 1.08;
    }

    .support-hero-description {
        font-size: 16px;
    }

    .support-benefits {
        grid-template-columns: 1fr;
        margin-top: 34px;
    }

    .support-benefit,
    .support-benefit:first-child,
    .support-benefit:nth-child(3) {
        min-height: 82px;
        padding: 14px 0;
        border-right: 0;
        border-bottom: 1px solid #eadfbe;
    }

    .support-benefit:last-child {
        border-bottom: 0;
    }

    .support-process {
        padding-top: 58px;
    }

    .support-steps {
        grid-template-columns: 1fr;
    }

    .support-step {
        min-height: auto;
    }

    .support-why-panel {
        padding: 34px 20px 28px;
    }

    .support-why-grid {
        grid-template-columns: 1fr;
    }

    .support-why-grid article,
    .support-why-grid article:first-child,
    .support-why-grid article:nth-child(3) {
        min-height: auto;
        padding: 18px 0;
        border-right: 0;
        border-bottom: 1px solid #ece5d7;
    }

    .support-why-grid article:last-child {
        border-bottom: 0;
    }

    .support-help {
        padding-bottom: 42px;
    }

    .support-help-panel {
        padding: 24px 20px;
    }

    .support-help-copy {
        align-items: flex-start;
    }

    .support-help-icon {
        width: 60px;
        height: 60px;
    }

    .support-help-icon svg {
        width: 34px;
        height: 34px;
    }

    .support-help-copy h2 {
        font-size: 23px;
    }

    .support-help-action {
        min-height: 88px;
        padding: 18px 20px;
    }

    .support-help-action strong {
        font-size: 17px;
    }

    .support-account-heading {
        align-items: flex-start;
        flex-direction: column;
    }

    .support-card {
        padding: 20px;
    }

    .support-product-content {
        grid-template-columns: 1fr;
    }

    .support-product-image img {
        height: 180px;
    }

    .support-history-content {
        grid-template-columns: 1fr;
        gap: 4px;
    }

    .support-history-content .support-status-badge {
        margin-top: 4px;
    }

    .support-form-footer {
        align-items: stretch;
        flex-direction: column;
    }

    .support-primary-button {
        width: 100%;
    }
}


/* =========================================================
   HARMONISATION AVEC LE THÈME GLOBAL FAZEA / HOME
========================================================= */

.support-public-page {
    background: #fbfaf7;
    color: #071120;
}

.support-public-page .support-container {
    width: 100%;
    padding-left: clamp(42px, 5.5vw, 110px);
    padding-right: clamp(42px, 5.5vw, 110px);
}

.support-public-hero {
    min-height: 560px;
    border-bottom: 0;
    background:
        radial-gradient(circle at 86% 16%, rgba(184, 138, 53, 0.12), transparent 30%),
        linear-gradient(135deg, #fbfaf7 0%, #ffffff 62%, #f3f1eb 100%);
}

.support-public-hero::after {
    opacity: .24;
    background-image: radial-gradient(circle, rgba(184, 138, 53, .5) 1.4px, transparent 1.4px);
}

.support-hero-content {
    max-width: 990px;
    padding-top: 30px;
}

.support-eyebrow,
.support-section-heading > span {
    color: #b88a35;
}

.support-eyebrow::before {
    background: #b88a35;
}

.support-hero-content h1 {
    color: #071120;
    font-weight: 950;
    text-transform: uppercase;
    letter-spacing: -0.06em;
}

.support-hero-description {
    color: #263247;
    font-weight: 700;
}

.support-benefit {
    border-right-color: rgba(184, 138, 53, .22);
}

.support-benefit-icon,
.support-step-icon,
.support-card-icon,
.support-why-grid article > span {
    color: #b88a35;
}

.support-benefit strong,
.support-step h3,
.support-section-heading h2,
.support-why-grid strong {
    color: #071120;
    font-weight: 950;
}

.support-process,
.support-why,
.support-help {
    background: #fbfaf7;
}

.support-step {
    border: 1px solid rgba(7, 17, 32, .10);
    border-radius: 14px;
    background: #ffffff;
    box-shadow: 0 14px 34px rgba(7, 17, 32, .06);
}

.support-step-number {
    color: #ffffff;
    background: #071120;
    box-shadow: 0 8px 18px rgba(7, 17, 32, .18);
}

.support-step-arrow {
    color: #b88a35;
}

.support-why-panel {
    border: 1px solid rgba(7, 17, 32, .08);
    border-radius: 14px;
    background: linear-gradient(135deg, #ffffff 0%, #f3f1eb 100%);
    box-shadow: 0 16px 42px rgba(7, 17, 32, .06);
}

.support-why-grid article {
    border-right-color: rgba(7, 17, 32, .10);
}

.support-outline-button {
    min-height: 56px;
    border: 2px solid rgba(7, 17, 32, .14);
    color: #071120;
    background: #ffffff;
    font-weight: 950;
    text-transform: uppercase;
}

.support-outline-button:hover {
    border-color: rgba(184, 138, 53, .55);
    color: #8f6723;
    background: #ffffff;
}

.support-help-panel {
    min-height: 170px;
    border: 1px solid rgba(7, 17, 32, .08);
    border-radius: 16px;
    background:
        radial-gradient(circle at 12% 0%, rgba(184, 138, 53, .18), transparent 34%),
        linear-gradient(135deg, #071120 0%, #14213d 100%);
    box-shadow: 0 22px 46px rgba(7, 17, 32, .20);
}

.support-help-icon {
    color: #b88a35;
    border: 1px solid rgba(184, 138, 53, .18);
}

.support-help-copy h2 {
    color: #ffffff;
    font-weight: 950;
}

.support-help-copy p {
    color: rgba(255,255,255,.76);
    font-weight: 650;
}

.support-help-action {
    border: 1px solid rgba(255,255,255,.16);
    color: #071120;
    background: #ffffff;
}

.support-help-action:hover {
    transform: translateY(-2px);
    box-shadow: 0 18px 38px rgba(0,0,0,.2);
}

.support-account-page {
    background: #fbfaf7;
}

.support-card {
    border-color: rgba(7,17,32,.10);
    border-radius: 14px;
    box-shadow: 0 14px 34px rgba(7,17,32,.06);
}

.support-primary-button {
    color: #ffffff;
    background: linear-gradient(135deg, #071120, #14213d);
    box-shadow: 0 16px 30px rgba(7,17,32,.20);
    text-transform: uppercase;
}

.support-primary-button:hover:not(:disabled) {
    box-shadow: 0 20px 36px rgba(7,17,32,.26);
}

@media (max-width: 1550px) {
    .support-public-page .support-container {
        padding-left: 64px;
        padding-right: 64px;
    }
}

@media (max-width: 1380px) {
    .support-public-page .support-container {
        padding-left: 54px;
        padding-right: 54px;
    }
}

@media (max-width: 900px) {
    .support-public-page .support-container {
        padding-left: 6%;
        padding-right: 6%;
    }
}